Shipping policy
Certainly! Here's a professional Shipping Policy specifically tailored for your Shopify store named Rewelli — clean, customer-friendly, and ready to be copy-pasted into your Shopify "Shipping Policy" page.
🚚 Shipping Policy
Last updated: [June 14th. 2025]
Thank you for shopping with Rewelli. We’re committed to providing fast, reliable shipping to ensure your wellness journey starts as soon as possible. Please review our shipping policy below for all the details.
📦 Order Processing
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Orders are processed within 1–3 business days (excluding weekends and holidays).
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You will receive a confirmation email once your order is placed and another when it has shipped.
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Orders placed after 12 PM (local time) will begin processing the next business day.
🌍 Shipping Regions
We currently ship to the following countries:
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United States
If your country isn’t listed at checkout, feel free to contact us at Rewelli.official@gmail.com.
⏱️ Estimated Shipping Times
| Region | Estimated Delivery Time |
|---|---|
| United States | 5–12 business days |
| Canada | 7–14 business days |
| United Kingdom | 7–14 business days |
| Australia | 7–14 business days |
| Other Countries | 10–20 business days |
Shipping times are estimated and may vary due to customs, local carrier delays, or seasonal demand.
💲 Shipping Rates
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Free Standard Shipping on all orders over $50 (USA only).
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For orders under $50, shipping fees are calculated at checkout based on your location and the weight of your order.
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Expedited shipping may be offered where available for an additional charge.
🧾 Tracking Your Order
Once your order ships, you’ll receive a tracking number via email.
You can also track your order from your account dashboard or the shipping confirmation email.
📦 Split Shipments
Depending on product availability, your order may arrive in multiple shipments. This allows us to deliver items to you as quickly as possible.
❗ Delays & Delivery Issues
We strive to meet our estimated delivery times, but delays may occur due to:
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Carrier issues or disruptions
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Customs inspections (international orders)
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Incorrect or incomplete shipping addresses
If your package is delayed beyond the expected timeframe, please contact us at Rewelli.official@gmail.com. and we’ll assist you promptly.
📮 Lost or Stolen Packages
If your tracking shows a package as delivered but you haven't received it:
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Please check with household members, neighbors, or building staff.
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Contact the shipping carrier directly.
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Email us at Rewelli.official@gmail.com. — we’re here to help.
📌 Custom Fees & Duties (International Orders)
International customers are responsible for any customs duties, taxes, or import fees that may apply in their country. These are not included in our prices.
If you have any questions about your order or this Shipping Policy, don’t hesitate to reach out to us at Rewelli.official@gmail.com
Thank you for choosing Rewelli — wellness delivered. 💚
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